Privacy Policy

1. Introduction

At Alchemise Intelligence, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone number.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Usage Data includes information about how you use our website and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide the services you have requested, including processing by our AI systems.
• To improve our website, AI models, and user experience.
• To communicate with you about updates to our services or policies.
• To comply with a legal or regulatory obligation.

4. AI and Third-Party Processors

Our services, including the AI Receptionist and Custom Systems, utilize third-party Artificial Intelligence providers (e.g., OpenAI, Anthropic, or others) to process data. When you interact with these services, your inputs may be sent to these providers for processing. We do not use your personal confidential data to train public AI models without your explicit consent.

5. Cookie Policy

We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. You can choose to accept all cookies or only essential ones via our Cookie Banner.

• Essential Cookies: Necessary for the website to function (e.g., login state).
• Analytics Cookies: Help us understand how visitors interact with the website.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: contact@alchemise.ai